We address common queries about our services, including installation, maintenance, and repair of commercial refrigeration equipment, air conditioners, and ice machines. Whether you’re a restaurant owner, hotel manager, or supermarket operator, we understand the critical role your cooling systems play in your business.

Our goal is to provide you with clear and concise information to help you make informed decisions and ensure your equipment runs smoothly. If you don’t find the answer you’re looking for, please contact us directly. We’re always here to help!

What types of commercial refrigeration equipment do you install?

We install a wide variety of commercial refrigeration equipment, including refrigerators, freezers, walk-in coolers, refrigerated display cases, and water coolers. We also offer installation services for HVAC systems and air conditioning units for restaurants, supermarkets, and more.

How long does it take to install a commercial refrigeration system?

The installation time varies depending on the type and size of the equipment. Basic installations can usually be completed in one or two days. More complex projects may require more time. Our team always works to minimize any disruption to your business.

Do you provide advice on choosing the right equipment?

Yes, we offer personalized advice to help you select the refrigeration equipment that best suits the specific needs of your business. We evaluate factors such as available space, the type of products to be refrigerated, and energy consumption.

Why is preventive maintenance of refrigeration equipment important?

Preventive maintenance helps extend the lifespan of your equipment, improve its energy efficiency, and prevent costly breakdowns. It also ensures that your products are kept at the appropriate temperatures for food safety.

How often should I schedule maintenance for my refrigeration equipment?

We recommend scheduling preventive maintenance at least twice a year. However, the frequency may vary depending on the type of equipment and its use. Our technicians can create a customized maintenance plan for your needs.

What does preventive maintenance include?

Preventive maintenance includes a thorough inspection of the equipment, cleaning of components, checking refrigerant levels, adjusting controls and thermostats, and identifying potential issues. We ensure your equipment operates optimally and efficiently.

What types of refrigeration equipment do you repair?

We repair a wide range of commercial refrigeration equipment, including refrigerators, freezers, walk-in coolers, water coolers, refrigerated display cases, and HVAC systems. We also offer repair services for ice machines and commercial air conditioning units.

Do you offer emergency repair services?

Yes, we understand the importance of keeping your equipment running. We offer 24/7 emergency repair services to minimize downtime and ensure your products are kept at the proper temperature.

What should I do if my refrigeration equipment fails?

If your refrigeration equipment fails, it’s best to turn it off and contact us immediately. Our technicians will quickly diagnose and fix the problem. Avoiding tampering with the equipment can prevent further damage.

How long does it take to repair refrigeration equipment?

The repair time depends on the nature of the problem and the availability of replacement parts. In most cases, our technicians can diagnose and repair common issues on the same day.

Do you install and repair ice machines?

Yes, we provide installation, maintenance, and repair services for ice machines of all sizes and brands. We ensure your ice machine operates efficiently and produces high-quality ice.

How can I keep my ice machine in good condition?

We recommend regularly cleaning your ice machine, checking water filters, and scheduling preventive maintenance with our technicians. Regular maintenance helps prevent issues and ensures a consistent production of clean ice.

What should I do if my ice machine isn’t producing enough ice?

If your ice machine isn’t producing enough ice, first check for obstructions in the water lines and ensure the ambient temperature is appropriate. If the problem persists, contact us for a professional inspection and repair.

What are the service areas of Macias Refrigeration?

We offer installation, maintenance, and repair services throughout the region, including restaurants, cafes, hotels, supermarkets, food industries, and more. Contact us to confirm service availability in your area.

How can I schedule a maintenance or repair appointment?

You can schedule an appointment by calling us directly or filling out the contact form on our website. Our team will reach out to you to confirm the date and time of the visit.

Do you offer warranties on your services?

Yes, all our installations and repairs come with a warranty to ensure your satisfaction and the quality of our work. Specific warranty details will be provided during the service contract.

Do you have another question?

We are here to help you

If you have more questions or need assistance, feel free to contact us. We are here to help with all your commercial refrigeration needs.